Food and Beverage Attendant
Serves food and beverages in a hotel, restaurant, club or dining establishment.
Skill Level: 4
Formal Service Waiter
Silver Service Waiter
WAITERS serve food and beverages in hotels, restaurants, clubs and dining establishments.
Indicative Skill Level:
Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.
AQF Certificate II or III (ANZSCO Skill Level 4)
In New Zealand:
NZ Register Level 2 or 3 qualification (ANZSCO Skill Level 4)
At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.
setting and arranging tables
greeting customers and presenting them with menus and beverage lists
taking orders and relaying them to kitchen and bar staff
serving food and beverages
opening bottles and pouring beverages
clearing tables and returning dishes and cutlery to kitchen
removing empty bottles and used glasses from tables, and refilling and replacing glasses
collecting payments for sales and operating point of sales machines and cash registers
may recommend wines to complement food