561113 TELEPHONE BETTING CLERK
Records and processes customer bets and account details over the telephone for horse and dog racing, and other sports events. May work in a call centre.
Skill Level: 5
5611 BETTING CLERKS
BETTING CLERKS take bets from customers at betting agencies, over the telephone and on course.
Indicative Skill Level:
Most occupations in this unit group have a level of skill commensurate with the qualifications outlined below.
AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)
In New Zealand:
NZ Register Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)
For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.
Registration or licensing may be required.
taking bets and debiting credit accounts and bank accounts electronically, and receiving cash
recording and entering bets electronically and in transaction ledgers
issuing tickets and preparing summaries of transactions
monitoring amounts of money placed on race entrants
checking details and numbers on winning betting tickets against those in betting ledgers and electronic records, and paying out money on winning tickets
verifying the identity and account balances of betting agency customers
answering betting inquiries over the telephone, via email and in person
may work in a call centre