561511 SURVEY INTERVIEWER
Alternative Title:
Interviewer
Interviews people and records their responses to survey and market research questions on a range of topics. May work in a call centre.
Skill Level: 5
Specialisation:
Market Research Interviewer
5615 Survey Interviewers
5615 SURVEY INTERVIEWERS
SURVEY INTERVIEWERS interview people and record their responses to survey and market research questions on a range of topics.
Indicative Skill Level:
Most occupations in this unit group have a level of skill commensurate with the qualifications outlined below.
In Australia:
AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)
In New Zealand:
NZ Register Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)
For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.
Tasks Include:
contacting people face-to-face and via the telephone to conduct surveys
recording answers to survey questions manually and electronically
recording the distribution of questionnaires
collecting questionnaires and returning them to supervisors
scanning questionnaires to ensure that important questions have been answered
may interview people at random in crowds and on the street
may provide self-completion questionnaires
may encode responses and check their consistency
may work in a call centre