5311 General Clerks

ANZSCO Unit Group Code: 
ANZSCO Unit Group Name: 
General Clerks
ANZSCO Unit Group Description: 


GENERAL CLERKS perform a range of clerical and administrative tasks.
Indicative Skill Level:
Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.
In Australia:
AQF Certificate II or III (ANZSCO Skill Level 4)

In New Zealand:
NZ Register Level 2 or 3 qualification (ANZSCO Skill Level 4)

At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.
Tasks Include:

recording, preparing, sorting, classifying and filing information
sorting, opening and sending mail
photocopying and faxing documents
preparing reports of a routine nature
recording issue of equipment to staff
receiving letters and telephone messages
transcribing information onto computers, and proofreading and correcting copy
may provide customers with information about services
may perform receptionist duties

Avg. weekly earnings - males (May 2012): 
Avg. weekly earnings - females (May 2012): 
Avg. weekly earnings - persons (May 2012):