5522 CREDIT AND LOANS OFFICERS (AUS) / FINANCE CLERKS (NZ)
CREDIT AND LOANS OFFICERS (AUS) / FINANCE CLERKS (NZ) analyse, evaluate and process credit and loan applications.
Indicative Skill Level:
Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.
In Australia:
AQF Certificate II or III (ANZSCO Skill Level 4)
In New Zealand:
NZ Register Level 2 or 3 qualification (ANZSCO Skill Level 4)
At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.
Tasks Include:
analysing information about customers and examining references, credit ratings, investment risks, pay slips and other information against predetermined policy standards
contacting financial and credit institutions to obtain information about customers
preparing papers setting out conditions of credit and loans, rates of repayment and loan periods, and providing information about customers' standing to financial and credit institutions
authorising the approval of credit and loan applications and recommending credit and loan conditions and limits
keeping records of payments, and preparing routine letters requesting payment for overdue accounts and forwarding these for legal action
answering inquiries concerning credit standing of customers, loan balances and penalties
may recommend, approve and arrange mortgages
may work in a call centre