6211 SALES ASSISTANTS (GENERAL)
SALES ASSISTANTS (GENERAL) sell goods and services, such as food, clothing, hardware, household appliances, office supplies and cosmetics, in retail and wholesale establishments.
Indicative Skill Level:
Most occupations in this unit group have a level of skill commensurate with the qualifications outlined below.
In Australia:
AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)
In New Zealand:
NZ Register Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)
For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.
Tasks Include:
determining customer requirements and advising on product range, price, delivery, warranties and product use and care
demonstrating and explaining to customers the establishment's goods and services
selling food, beverages, clothing, footwear and other personal and household goods and services
accepting payment for goods and services by a variety of payment methods and preparing sales invoices
assisting with the ongoing management of stock such as product inventories and participating in stocktakes
stacking and displaying goods for sale, and wrapping and packing goods sold